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Business Websites: Should you Create One? 
Linda Goin
  
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Last week I established the argument that introverts could become entrepreneurs through Internet businesses. Whether the introvert could become a successful Internet entreprenuer is another matter, and much of this person's success would depend upon how he marketed his business. Fortunately, marketing these days can consist of business cards, letterhead, public relations tools like press releases, and a Website. All this marketing, or the transmission of information to the outside world, can be safely accomplished from inside a home office.

The business cards, letterhead, and press releases are straightforward, but a Website is another matter, especially if the entrepreneur is unskilled in Web practices. Today, several approaches to Web building exist, and your focus - or your service or products - will determine how to make your presence known on the Web. First, a primer:

  1. The Web may be considered "local" like a grocery store which offers local delivery service, but its Web presence is global. Russians, Germans, and anyone else worldwide who has access to the Internet could conceivably find this grocery store's Website. So, a local Website must make it clear that it is local.

  2. The Web began as a "text only" concept by Tim Berners-Lee, but it was Ted Nelson who coined the term, "Hypertext," or non-linear writing. Nelson also coined the term, "Hypermedia," which means anything else plus text (like video, images, sounds) that you see on a Web page.

  3. HyperText Mark Up Language (HTML) is what a Web developer uses to "write" a Web page, and Hypermedia is what everyone and their relatives want to add to the page to jazz it up a little.

  4. HTML and its offshoot, XHTML (EXtensible HyperText Markup Language), and its offshoot, XML (EXtensible Markup Language) are used as extensions to build more usable Websites.

  5. Not every browser is created equal, but each newer version becomes more compatible with other versions.

The above information includes the basics. If you're confused, then hire a Web designer. But, before you give this person a down payment, you might hold the following information tightly in hand:

  1. Decide, firstly, what you want to sell to the public. If you want to sell services, like typing, editing, or writing, then you don't need a full-blown shopping cart set-up. All you need is a simple site that tells folks who you are, what you do, when you're available, where you're located (or, better yet, what languages you deal with), and how you operate. In other words, let people know a bit about your procedures, costs, etc. But, don't get too graphic with your information, otherwise your competitors may find your site, learn about your business, and undercut you. Have this information in writing before you ever talk to a Web designer.

  2. Web designers, mostly, are not copy editors or writers. So, if you can't write the above information (including press releases), it might be a good idea to find a writer. You can place ads for writers at several venues on the Web (just type "writing jobs" into your search engine, and you'll discover several outlets for freelance writers who look for and bid on jobs like this).

  3. If you plan to sell products on the Web, you have two options. You can design a shopping cart site or you can use several venues online which offer "private" stores for individuals with products. The latter option might provide the easiest way to go in the beginning, as they often provide credit card options for buyers and other services as well.

  4. You should already have a logo or brand image if you want one, and your business cards, letterhead, etc. in hand. Or, at least have the colors and/or images in mind. Plus, it's a good idea to find three to five Websites that you like as well. Your Web designer, if she's good, will ask to see your print material so that she can match your Website image to your print image. Plus, if you show her those favorite Websites and why you like them, then she can move along quickly with your plans.

  5. Find a domain name before you meet and hire a designer, but you might consult this designer about hosting once she's hired. Designers usually have a file filled with possible Web host possibilities. But, do shop around so that you know the average costs for hosting, otherwise you might fall into a contract that will eat you alive. Domain names can be found at any number of Web sites (type "domain name" into your search engine). The average cost for a domain name (like http://www.yourdomainname.com) is about $15 per year. The average cost for hosting a small site is about $5-$15 per month. A shopping cart site, however, can run upwards of $150 and more per month.

The rule that "simpler is better" applies to Web design, because the less you need, the less you'll pay. Oh - the Web designer will charge varying rates, dependent upon where you live. You can also hire designers who live at a distance. That's what the Web is all about. If you find a Website design that you like, look for the designer's business or name at the bottom of the page. Go from there.

Now, the biggie: Within the past five years the American Federation for the Blind - among other organizations for disabled individuals - has begun a process where large retail and service sites are brought to court because blind individuals cannot access the business's online information. While the U.S. Section 508 demands that Federal Websites become accessible to as many individuals as possible, this legislation doesn't apply yet to business Websites. However, this may soon change.

I'll provide more information about the Web accessibility issue next week, because the implications are of a concern to many business owners and Web developers. At the same time, new business opportunities exist from these developments?

Until Then,
Linda Goin


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