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You and
I, as parents, became concerned about what our kids could
or could not view on the Web when this medium became popular.
Additionally, what they did or didn't do on the Internet concerned
us. Parents have learned how to cope with this issue, and
software programs and Internet companies have helped make
kid patrol easier. However, have you ever wondered about what
a blind or physically disabled person could do or couldn't
do on the Internet? The problem in this case is reversed -
solutions were needed to help these individuals access the
Web.
If you
know someone who cannot access certain Web pages because they
are blind, deaf, or disabled, you probably understand and
appreciate many changes that have occurred within this industry
within the past two years. In this case you're in luck, because
other folks - including Web designers - lag behind your comprehension.
But, the time is ripe to review this market, because accessibility
standards have been established. Hardware and software programs
have been developed to assist disabled users to view the Web
as well.
My understanding
about this movement comes from my part-time occupation as
a Web designer. Trust me, then, when I say that accessibility
issues have altered my world. Not only do I need to re-educate
myself about code and design that makes the Web easier for
disabled individuals to access, but I also need to change
many previous Website designs. The latter job entails conversations
with my clients to educate them about accessibility, and debates
with these clients about what to keep and what to lose on
their sites to meet accessibility standards.
Although
the accessibility issue has been around since home computers
were made available in 1989, the W3C (World Wide Web Consortium)
offered their first WAI (Web Accessibility Initiative) for
Web designers in 1999. Within the past five years, some design
agencies, individual designers, and all companies that focus
on accessibility have fought tooth and nail to make the Web
accessible for all users. First, an understanding of the W3C
and accessibility:
W3C
History - Tim Berners-Lee is the director of the W3C,
an international consortium that seeks to make the Web an
integrative experience. Berners-Lee's name should be familiar
if you know anything about computers, as he invented the World
Wide Web (WWW) and created the first HTML (Hyper-Text Markup
Language). HTML enables design through code, and it helps
you view the page you see here today. The W3C seeks to develop
Web standards and guidelines that would make the Web accessible
to everyone who wants this experience.
The basis
of accessibility is that every Web user should
have access to online information and experiences. Some code
used to create online information prohibits some users from
full use of certain Web pages and content. Additionally, some
hardware and software programs deny accessibility to some
users. Accessibility practices aim to ensure that these users
find the Web a valuable resource rather than a barrier.
One rare
problem, for instance, involves users who experience photosensitive
epilepsy. For these users, any flashes or flickers
like blinking text could trigger a seizure. A major problem
for blind users occurs with pop up ads and spam that arrives
in their e-mail mailboxes (these problems also affect users
who don't have physical problems!). Sites that continue the
practice of spawning new windows through pop up ads or with
links that open new windows may face charges that they disallow
access to some users, thereby violating some users' rights.
How many
users are affected by accessibility problems? The numbers
are fuzzy, but a look at assistive
technology at Answers.com may help you to understand
how some accessibility problems are resolved. Additionally,
a look at the number of companies that have designed new hardware
and software to deal with accessibility issues may tell you
that the number of disabled viewers may be higher than previously
understood. A look at how governments currently deal with
this issue also explains a few things.
For instance,
while all but U.S. federal agencies can still bypass Web accessibility
issues in this country, in October 2004 all points of the
DDA (Disability
Discrimination Act) became British Law. When it is
recognized that a U.S. site can be viewed by British users,
does this mean that U.S. individuals or companies can be sued
by a disabled British user? The answer is unknown at this
point, but with W3C focus on international integration, who
knows? If you type "Web accessibility lawsuit" into your search
engine, you might be awed by the companies that have committed
accessibility infractions.
So how
does the accessibility issue fit into investment possibilities?
When a Website is made accessible for disabled users, this
practice is not just a moral or legal obligation, it's also
good for business. The bottom line for some: Disabled users
are possible customers. If a company turns away customers,
does that spell good business? You decide.
Additionally,
an arena to view for possible investments includes software
and hardware companies that design tools for disabled Web
users. Some hardware that helps people to access the Web include
screen readers, refreshable Braille displays, and screen magnifiers.
Other tools, like upgraded design software offers the disabled
reader fresh opportunities to view and participate with Web
site programs (like online bill payment programs).
If you
type any of these keywords or phrases above into a search
engine, you could discover page upon page of information about
this industry. And, you don't need to understand Web design
to know that some sites offer a good experience and that other
sites are impossible to navigate and to use even for enabled
viewers. If you remember that a Web site is part of a company's
image, the way that you view the Web as it affects investment
opportunities might change.
Until
Next Week,
Linda Goin
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